IndyASQ April 2018 Tour Event – Guided Tour of the AAR Aircraft Service Maintenance Facility

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When: Tuesday, April 10, 2018, 5:45 PM – 8:00 PM (Tour starts promptly at 6:00 PM)
Location: AAR Aircraft Services, 2825 W. Perimeter Rd Indianapolis, IN 46541 (map)
As you approach the building from the parking lot, there is a pedestrian walkway (bridge) to the left of the flag poles. Take this walkway into the side entrance and proceed down the long hall until you reach a secured turnstile. This is where we will meet. There is an empty reception desk and a small seating area. Allow time to get here from the parking lot, it is approximately ¼ mile depending on where you park.
Special Instructions: Attendees are required to wear closed toe and close heel shoes for safety reasons. You will do a lot of walking.
Event Information: Come tour one of AAR’s five U.S. aircraft maintenance facilities. The facility in Indianapolis is one of the largest at 1.1 million square feet and can accommodate up to 19 commercial aircraft. Heavy maintenance inspections, aircraft modifications, upgrades, and refurbishment are completed on Boeing, Airbus, and Embraer aircraft for a variety of airline and leasing companies. For more information about AAR’s Indianapolis Facility (under locations): http://www.aarcorp.com/mro

IndyASQ March Social & Networking Event – March 22, 2018 @ Rathskeller

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When: Thursday, March 22, 2018 from 5:30 PM – 7:00 PM
Where: Rathskeller, 401 E Michigan St, Indianapolis, IN 46204 (map)

We heard that you wanted a time to get to know other members outside the dinner meetings. Come! Meet, chat and learn about fellow ASQ members. Appetizers will be provided, but you will be responsible for your own drinks.

IndyASQ 2018 March Dinner Event – Basics of Monte Carlo Simulation in Quality and Reliability Applications

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When: Tuesday, March 13, 2018 from 5:30 PM – 8:30 PM
Location: MCL, 2370 W 86th St, Indianapolis, IN 46260
Topic: Basics of Monte Carlo Simulation in Quality and Reliability Applications

This presentation will cover the use of Monte Carlo simulation in engineering applications. The application are numerous including tolerance stack-up, process variation, stochastic process, reliability, safety risk analysis and many more. Monte Carlo simulation can provide decision makers an improved analysis tool compared to single point estimate methods by providing a quantitative view all outcomes including the extremes with probabilities of occurrence. This presentation will cover the basics of Monte Carlo simulation and focus on design and process variation as frequent causes of quality and reliability problems. It will also demonstrate how to use an Excel spreadsheet to run a simple Monte Carlo simulation.

Speaker Bio: Andre Kleyner has 30 years of engineering, research, consulting, and managerial experience specializing in reliability of electronic and mechanical systems designed to operate in severe environments. He received the doctorate in Mechanical Engineering from University of Maryland, and Master of Business Administration from Ball State University. Dr. Kleyner is Global Reliability Engineering Leader with Aptiv (formerly Delphi Electronics & Safety) and an adjunct professor at Purdue University. He is an ASQ Fellow, a CRE, CQE, and Six Sigma Black Belt. He also holds several US and foreign patents and authored multiple professional publications including three books on the topics of reliability, statistics, warranty management, and lifecycle cost analysis. Andre Kleyner is also the editor of the Wiley book Series in Quality and Reliability Engineering published by John Wiley & Sons.

Schedule:
5:30pm – Register
5:45pm – Workshop
6:00pm – Dinner and Networking
7:00pm – Presentation

February 2018 Dinner Event – Improving the Effectiveness of Visual Inspection

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Date/Time: Tue, February 13, 2018, 5:30 PM – 8:30 PM
Location: KAR Auction Services, 13085 Hamilton Crossing, Carmel, IN 46032 map (Please be sure the location is where you expect it to be!)
Cost: Pre-Pay – $20.00, Pay at the Door – $25.00

Topic: Improving the Effectiveness of Visual Inspection

Despite the great strides in machine vision and error proofing methodologies, most manufacturing plants still rely on human visual inspection at various points in their process – especially for cosmetic appearance evaluation. Unfortunately, most production and quality engineers see visual inspection as a “black box” and do not know many of the factors of influence on visual inspection effectiveness. This also often leads to a failure to control the impact factors and to overestimate the potential effectiveness of visual inspection. Learn some of the basics of visual inspection and evaluate your quality engineering of this critical point in your process. Open discussion and participation welcome!

Speaker Bio:

Ted Schorn serves as Vice President, Quality and Technology, for Enkei America, Inc., a producer of aluminum alloy road wheels for automotive application. He has over 35 years of quality experience in automotive, medical and aerospace industries. Ted also serves as President of the Lean Network, Inc. a non-profit organization of Honda suppliers focused on improving their quality through Lean Manufacturing principles. Ted also operates his own consulting company, Schorn Consulting, LLC. He has published scores of technical and managerial papers and is a frequent conference speaker. He was awarded American Foundry Society’s Scientific Merit award for his work in visual inspection in 2008 and is an honorary lifetime member of the society for his Hoyt Memorial Lecture in 2005. AFS is publishing his book, Improving the Effectiveness of Visual Inspection, later this Spring. Ted is a certified Lead Assessor to IATF 16949 and ISO 14001, a Level III certified radiographer and a Senior member of ASQ.

Schedule:

5:30pm Register
5:45pm Workshop
6:00pm Dinner and Networking
7:00pm Presentation

2017 Section Member Satisfaction Survey

In August 2017, Section 0903 fielded its annual member satisfaction survey. The survey was sent to 538 members, including paid-up members and members who are did not renew but still within ASQ’s six month grace period. A total of 66 responses were received, for a response rate of 12.3%.

Among respondents, 35.4% report being “Satisfied” or “Very Satisfied” with the section. The 95% confidence interval of this statistic is 23.9% to 48.2%.

This value is less than the most recent previous measurement in March 2016, but the difference is not statistically significant. However, year-over-year data since 2011 shows what is undoubtedly a pattern of decreasing satisfaction.

Members who do not hold ASQ certifications are less satisfied at 19.2% than those who hold certifications at 46.2%.

Satisfaction with ASQ overall among respondents is 61.5%, with a 95% confidence interval from 48.6% to 73.3%.

The majority of respondents report that they did not attend a section dinner meeting (59.1%) or section social event (74.2%) in the last 12 months.

The survey included a question on location preference. Among respondents, 36.9% indicated they would be “More Likely” or “Much More Likely” to attend meetings held on the north side of Indianapolis, while 32.3% indicated they would be “Less Likely” or “Much Less Likely” to attend meetings there.

Given that it is desirable to increase the total number of members who attend one or more meetings, a recommendation was made to continue dividing meetings between north and south side locations.

Over 49% of respondents indicated they were either “Likely” or “Very Likely” to attend webinars held at mid-day during the week. Accordingly, a recommendation was made to continue to offer webinars on topics of interest.

Other findings:

  • Members who hold certifications are more satisfied than members who do not.
  • Members who attended three or more section meetings were more satisfied than members who did not.
  • Members who attended section socials are more satisfied than members who did not.
  • Members who joined before 2015 are likely to be more satisfied than those who joined in 2015 or later.
  • Members whose employers consider ASQ certifications in personnel decisions are very likely to be more satisfied than those whose employers do not.

In addition, the survey queried members on their level of interest in specific topics. The ranked list of topics is now being used to guide decisions on topics of meeting presentations and webinars.

Harry Rowe

Voice of the Customer Chair (outgoing)

Indy ASQ 2017 Social and Officer Induction

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DATE AND TIME: Tue, December 5, 2017
5:30 PM – 7:00 PM EST

LOCATION: Murat Shrine Temple
510 North New Jersey Street
Indianapolis, IN 46204 (View Map)

DESCRIPTION: Please join us for the Officer Installation and ASQ December Social at the Murat Shrine Club!
Please park in the main Old National Center Lot in the furtherest north area, or if this is full, please use the North parking lot on the north side of North Street. Please tell the parking attendant that you are going to the Shriner’s Oasis. There will be heavy hors d’oeuvres and a cash/credit bar.

Indy ASQ 2017 November Event: Improve Decision Making in Manufacturing

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Meeting Date/Time: Tue, November 14, 2017, 5:30 PM – 8:00 PM
Location: Switzer Student Center, University of Indianapolis, 1400 E Hanna Ave, Indianapolis, IN 46227
Fee: Pre-Pay – $20, Pay at Door – $25

Topic: Use of First Principles based analysis to improve decision making in manufacturingIn this talk the idea of using First Principles analysis to improve decision making in manufacturing will be explored. In manufacturing, as in other areas of an organization, making good decisions is a key part of creating operational excellence. Good decisions can only be made if we have the ability to accurately predict the performance of a system for any proposed configuration. First Principles analysis can provide an effective and efficient way to predict this performance. This talk will cover:

  1. a. The three phases of manufacturing.
  2. b. Why good decision making is key.
  3. c. Good decisions can only be made if we have the ability to accurately predict the performance of a system for any proposed configuration.
  4. d. What are First Principles?
  5. e. When does First Principles analysis make sense?
  6. f. How do we implement a First Principles analysis?
  7. g. Some examples from Lilly manufacturing.

Speakers: Bernard McGarvey, Ph.D., Engineering Fellow, Jason Marlin, Sr. Consultant Engineer – Eli Lilly and Company

Meeting Agenda:
5:30pm Check-in
5:45pm Workshop
6:00pm Dinner and Networking
7:00pm Presentation

Indy ASQ 2017 Oct: Building Assurance

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Meeting Date/Time: Tue, October 10, 2017, 5:30 PM – 8:00 PM
Location: MCL Restaurant and Bakery Township Line (In the “North Room” – turn right upon entry) 2370 W 86th St, Indianapolis, IN 46260
Fee: Pre-Pay – $20, Pay at Door – $25

Topic: Building Assurance: Building Quality into Capital Projects
It is projected that total global capital spend between 2014 and 2025 will be nearly $78 trillion. Worldwide spending for 2025 alone is projected to total $9 trillion. This significant increase in capital spending has and will continue to created significant stress in the construction industry. The construction industry is facing serious short falls in skilled labor to meet this demand and with a less skilled work force quality challenges continue to increase.

Capital projects by nature can be quite complex involving multiple engineering disciplines, contractors, vendors and key stakeholders. With these many groups involved in a project, managing quality can be very challenging and requires a disciplined approach by everyone involved. Owners often mistakenly assume expectations; specifications and drawings are being follow precisely by the contractors and vendors when actual practice has shown that contractor’s performance can be highly variable. The result can be delays in delivery or cost overruns or the owner gets a poorly constructed facility that simply does not perform as intended or the facility has hidden faults, which will ultimately result in increased maintenance for the owner. None of these impacts are positive for the owner.

Eli Lilly and Anova Technical Services partnered together a number of years ago to apply quality principles to the construction phase of Lilly’s capital projects. The intent was to improve the quality of the delivered facilities, reduce rework and bring projects in on schedule and on budget. This was done by partnering with contractors to apply quality practices, methods and tools throughout the construction phase of the projects. This approach was called Construction Quality Assurance, CQA.

This presentation will share the story of how Lilly and Anova applied a Construction Quality Assurance program to a $90 million pharmaceutical project in Indianapolis. Bruce Beck and Tim Isle will share approaches, methods and learning points gained from this project as well as other projects that have used the CQA approach.
Anyone who is involved in a capital project for their company needs to ask this simply question, ““How is the project team implementing quality principles to ensure quality output?” The answer can be quite telling regarding the probability of project success.

Speakers: Bruce Beck and Tim Isle
Bruce Beck served as a Director of Engineering for Eli Lilly and Company. During his 34-year career at Lilly he had roles in Technical Services, Manufacturing, Environmental Health and Safety and Engineering. In his last role at Lilly, he led a corporate group responsible for developing the Lilly Commissioning and Qualification program. This group also led the implementation of this program throughout the world for all new Lilly facilities. During this time, he also created the Lilly approach to Construction Quality Assurance (CQA), as well as an extensive project information management (PIM) program used on all new Lilly facility projects.

He has a Masters degree in Chemical Engineering from the Ohio State University and a Bachelors degree in Chemistry from Asbury University. He has authored articles on Construction Quality Assurance in magazines such as Pharmaceutical Engineering, The Chemical Engineer Today, and Quality Progress.

Today he is the president and founder of The Essentials Group, LLC (theessentialsgroup.net) that provides consulting for a variety of organizations. He is passionate about helping leaders reach their potential both individually and as a team. He has written a book, The Essentials of Leadership, that will be published in the fall of 2017.

Tim Isle is president of Anova Technical Services in Indianapolis. He is a graduate of Indiana State University and completed Advanced Project Management training at the University of Texas in Austin, TX. He has more than 30 years of experience in construction and as a construction consultant and has Managed some of the largest capital programs in the state of Indiana.

Meeting Agenda:
5:30pm Check-in
5:45pm Workshop
6:00pm Dinner and Networking
7:00pm Presentation

Indy ASQ 2017 Sept: Palladium Tour

Meeting Date: Sept 12, 2017 6-7PM
The Indianapolis ASQ Section and the Center for the Performing Arts invite you to attend a guided tour of the Palladium.

Event Information:
Come tour the inner workings of the Center for the Performing Arts biggest venue, the Palladium. Experience the Palladium’s unique design and artistry on a guided tour through this state of the art facility. From the raised colonnaded entryway and the City Center Village Green to the acoustical canopy system and impeccable acoustics, this concert hall ranks among the world’s greatest music venues. To learn more, please visit our website at thecenterpresents.org.

Location:
One Center Green
Carmel, IN 46032

Parking:
The Center’s campus provides a parking garage free of charge directly south of the Palladium (right across the center green).

Meeting Agenda:
5:50 PM Arrive and check-in.
6:00 PM Tour begins
7:00 PM tour concludes

Fee: Free
Attendance will be limited to first 30 attendees to register. Please register here.

Special Instructions:
Please meet in the Box Office of the Palladium on the West side of the building at 5:50pm. It is suggested that you bring a light jacket, as the Palladium can get chilly.

Indy ASQ 2017 Aug: Why MSA?

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Date/Time: Tue, August 8, 2017, 5:30 PM – 8:00 PM EDT
Location: MCL Restaurant and Bakery Township Line (In the “North Room” – turn to the right upon entry) 2370 W 86th St, Indianapolis, IN 46260

Topic: Why do MSA Studies?
Many can relate to the stress associated with an upcoming MSA study. Will the results be acceptable? What if something is wrong with my measurement system(s)? Am I even doing this right?

Far too common is the practice of going through the motions just to meet a checkbox or get a customer off our back. Yet, taking a step back and considering why we do these studies can help bring added value to the exercise. These studies are tools to help you discover critical information regarding your measurement systems. This presentation is designed to review the basic study goals and their impact on any quality organization. Open discussion and participation welcome!

Speaker: Eric Gasper brings a rich background of technical and business analysis, web development, consulting, and team leadership to his role as product development specialist for PQ Systems. Experience in laboratory and office environments has given him a unique perspective on a variety of technical problems as well as insight into customers’ unique challenges. Eric holds a bachelor’s degree in management information systems from the University of Dayton, where he garnered experience with the university’s famed Research Institute prior to entering the work force as a business analyst and development specialist in pharmaceuticals for a major consulting company. In his role at PQ Systems, he has led regularly-scheduled technical seminars, offered gage R&R / MSA workshops at the 2013, 2014, and 2016 Inspection Division Conference sponsored by the American Society for Quality (ASQ), and presented a session on “Better Gage Management” at the 2013 Quality EXPO. Recent consultancy clients include Harley Davidson, Alcoa Howmet, DANA Corporation, Crown Cork & Seal, Eaton, Carpenter Technology, Spraying Systems, and Whirlpool.

Schedule: 5:30pm Checkin, 5:45pm Workshop, 6:00pm Dinner and Networking, 7:00pm Presentation