January 4, 2016 By James Pickett
Meeting Date: February 9, 2016
Reminder that the Indianapolis ASQ Section will not host an event in January in honor of our winter break. We will host our next event on February 9, at the University of Indianapolis. A preview of the February event is shown below, with registration details to follow soon. We look forward to seeing you all in February!
February 2016 Event Description:
People Make Mistakes! After all, we are only human. Imperfect.
Have you ever pressed the wrong key at the wrong time, resulting in loss of data, or time, or even creating a bigger problem! Mistakes can cost money and time. Mistakes can make life unpleasant. Mistakes can make actions dangerous and be deadly. Rather than being an “accident waiting to happen,” there are techniques that can be used to anticipate problems BEFORE they occur.
If we know how people tend to respond under the proposed circumstances, we can develop processes, tools, and other solutions that work well for humans. GravityDrive knows how to learn from the people who will perform a service or use a product. We can anticipate many of the problems that are likely to occur, and help to provide solution that will prevent many problems. We would like to engage you in a process that will show you how you might learn from your employees or your customers.
Michael Miserendino, President, GravityDrive
Suzi Shapiro, Principal User Experience Consultant, GravityDrive
Room: UIndy Hall C
Schwitzer Student Center
University of Indianapolis
1400 Hannah Avenue, Indianapolis, IN
5:30 PM Check in
5:45 PM Workshop
6:00 PM Announcements/Dinner
7:00 PM Speaker
8:00 PM Meeting End
Fee: $12.00 Prepaid / $15.00 at Door CASH/CHECK
Food: Dinner is served buffet style with vegetarian and fresh fruits/salads available.
Parking: Parking restrictions in student lots are enforced from 8:00 AM to 5:00 PM during academic year. If an area is not marked as a parking stall, it is not intended for parking.
The mission of the Indianapolis Section of the ASQ is to promote the ultimate success of the quality profession through a participative environment built around networking opportunities, skill development, training and outreach to meet the current and future needs of our members, community, state and national association.