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On November 12, 2013 the IndyASQ section hosted a presentation at the monthly Dinner Meeting.

Nick Warren has been a featured speaker at a number of ASQ chapters in the Midwest (including Indianapolis Section 0903), discussing Root Cause Failure Analysis and the importance of understanding the Physics of Failure when solving problems in industry. For those unfamiliar with this topic, the analytical instrumentation and disciplined approach to Failure Analysis is similar to what is seen in the popular TV series, CSI (Crime Scene Investigation). Nick’s lab does not solve crimes against humanity; they solve the most challenging technical problems found in industry!
Come ready for an interactive multi-media presentation where Nick will share compelling case histories and insights from over 25 years of experience. As time permits, Nick will field your most difficult questions regarding component failures (material, mechanical, and electrical). This presentation will be technically informative for those working in the quality, procurement, manufacturing, design, component, and process engineering disciplines.
If you have a specific failure analysis topic you desire Nick to address either by phone or in the meeting, please contact Nick at nick.warren@exelisinc.com.
Nick Warren manages the Exelis Product Assurance Lab, a world class failure analysis lab located in Fort Wayne, Indiana. Nick has spent 27 years in failure analysis, 14 as an engineer and 13 years as manager of a large multi-disciplined staff of engineers and scientists. The Exelis Product Assurance Lab charter includes performing analytical work for defense, aerospace, biomedical, automotive and commercial companies outside of Exelis.
Nick and his staff have expertise in performing failure analysis on a broad range of components, ranging from mechanical fasteners to microelectronic devices and printed circuit board assemblies. The Product Assurance Lab is knowledgeable in most industrial manufacturing processes, material science topics, environmentally-assisted failure mechanisms and electronic component failure mechanisms.To find out more about Nick’s lab, go to www.exelisinc.com/PAL.

Nick’s presentation:

On September 10, 2013 the IndyASQ section hosted a presentation at the monthly Dinner Meeting.

Presentation: Audit findings are supposed to be a reflection of the results of the audit. Unfortunately, audit findings become controversial or have little to no impact on improving the auditee and their organization.

This presentation will focus on some of the common issues with audit findings and highlight ways to create effective findings. Attendees will be asked to participate during the presentation to assess findings and have interactive discussion.

Presenter: John Vandenbemden, CEO Q-Met-Tech Consulting, Auditing and Training, is a Master Six Sigma Black Belt with over 30 years experience in its application–including over 35 years in management systems. He has extensive experience in auditing and consulting in management systems requirements in automotive, aerospace, service, medical device and healthcare industries.
John is experienced as an instructor, consultant and auditor using Quality, Environmental, and OSHAS Management System requirements as well as the application and instruction of various techniques including DOE, Reliablity, TPM, Statistical Analysis, Six Sigma, Risk Management, Project Management, PDCA, PDSA, Root Cause, Five S, Lean Enterprise and TRIZ.
John is active in the American Society for Quality (ASQ) as a member of the ASQ Certification Board, Technical Paper Reviewer, World Conference for Quality Presenter, Treasurer for Statistics Division, Deputy Regional Director, and the ASQ Cincinnati Section’s Economics for Quality Committee and Publicity Chair.

John Vendenbemden received his BS from Indiana State University and MAT from Purdue University in Mathematics. His credentials include: Certified QMS Auditor; Certified Quality Auditor; Certified Quality Engineer; Certified Quality Manager, Certified Six Sigma Black Belt, and Certified Quality Improvement Associate, Master Six Sigma Certification, and SME-Lean Bronze Certification.

John’s Presentation:

On April 2, 2013 the IndyASQ section hosted a presentation at the monthly Dinner Meeting.

Presentation: System Reliability and Product Validation

Presenter: Andre Kleyner has over 25 years of engineering, research, consulting, and managerial experience specializing in reliability of electronic and mechanical systems designed to operate in severe environments.  He received the doctorate in Mechanical Engineering from University of Maryland, and Master of Business Administration from Ball State University.  Dr. Kleyner is a Global Reliability Engineering Leader with Delphi Electronics & Safety and an adjunct professor at Purdue University.  He is a Fellow of the American Society for Quality (ASQ), a Certified Reliability Engineer, Certified Quality Engineer, and a Six Sigma Black Belt.  He also holds several US and foreign patents and authored multiple professional publications including two books on the topics of reliability, statistics, warranty management, and lifecycle cost analysis.  Based on his accomplishments, Andre Kleyner also was the subject of the “Who’s Who in Quality” column in the February 2013 issue of Quality Progress.

Details: Andre will talk about Product Reliability, how it is different from Quality and what it takes to build reliable products. The presentation will address reliability as an integration of two disciplines:
•Physics of Failure
•Statistical Methods

Andre will also cover Design for Reliability and system reliability testing and as it commonly applied in the industry.

Andre’s Presentation:

On February 12, 2013 the IndyASQ section hosted a presentation at the monthly Dinner Meeting.

Presentation: ITIL (Information Technology Infrastructure Library)—a set of practices providing a framework for IT Service Management

Presenter: Harold Osborn. Harold has worked in IT over 30 years with 14 years of it in IT quality. He holds CSQE from ASQ and is ITIL Expert certified. He also has a BS degree from the IU School of Business and a MSW from the IU School of Social Work.

Details: This presentation will focus on value to businesses which can be gained through the implementation of the ITIL framework and the ISO/IEC 20000 standard. It is applicable to for-profit, not-for-profit, and government organizations and is scalable to the size of the organization.

While best known for incidents and change management processes as well as help desk functions, ITIL provides a complete framework which flows from business strategy and needs for IT services down to the technical levels of data centers and infrastructure. These can be rolled up to demonstrate value for money to the business.

Harold’s Presentation:

On November 13 12, 2012 the IndyASQ section hosted 2 presentations at the November Dinner Meeting.

The first topic, titled Big Data, Data Science and Quantitative Analytics, was presented by ASQ Fellow Tom Pearson.  Tom is a master black belt and data analyst for the Franciscan St. Francis Hospital.

The second, and feature, presentation by Suzanne “Suki” Wright shared the steps that Scneck Medical Center took took to establish its quality management systems that resulted in Indiana’s first Malcolm Baldrige award in 2011.  Suzanne is the Director of Organizational Excellence & Innovation for the Scneck Medical Center.

Tom’s Presentation:

Suzanne Wright’s Presentation: